Data processing policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY

By accessing the Port of Cartagena Group’s website, you agree to comply with and accept the terms and conditions stated below:

CHAPTER I. GENERAL ASPECTS

1. USER

USER means any person who uses the Port of Cartagena Group’s website.

2. USER Instructions

THE USER agrees to follow the procedures and instructions that are published on the Port of Cartagena Group’s website.

3. Content

The Port of Cartagena Group’s website has informative and transactional content. Informative content is freely accessible, while transactional content is restricted, meaning only those USERS who require that information can access it according to the conditions expressed in the procedures and personal data protection policies adopted by the Port of Cartagena Group in accordance with Law 1581 of 2012, which regulate its use.

3. Service page

This is a service page. Any misuse, attempted violation of the system, impersonation of USERS, or in general any action intended to damage, divert, or delay the service in any way will result in access being blocked to the Port of Cartagena Group’s website and compliance with the actions provided for by law in the Republic of Colombia.

4. Update

The conditions contained herein may be updated at any time without prior notice by the Port of Cartagena Group.

5. Comments

Please send any complaints, comments, or suggestions about these services. To do this, click the Contact us section available on the website or send a physical letter to the Port of Cartagena Group’s communications address located at the Manga Maritime Terminal in Cartagena.

6. Security

The Port of Cartagena Group has implemented technological and procedural measures to minimize the possibility of unauthorized access, alteration, misuse, or loss of data. However, should any of these events occur, the Port of Cartagena Group cannot be held liable. USERS must have their own security measures in place to further minimize the possibility of the above risks.

7. Non-compliance with terms and conditions

If the USER does not agree with these terms and conditions, he/she should refrain from using any of the services offered on the Port of Cartagena Group’s website, since website use implies acceptance.

CHAPTER II. SERVICES

8. Information Services

The information consulted on the Port of Cartagena Group’s website may contain inaccuracies that do not bind the Port of Cartagena Group in any procedure. Such information does not bind or commit the Port of Cartagena Group.

9. USER Access

The Port of Cartagena Group allows USERS to access its website, but the USERS must have the necessary means to do so, such as a device with the ability to surf the Internet using the Internet Explorer browser version 7, and an Internet connection.

10. Links

The Port of Cartagena Group assumes no responsibility for the content of the pages linked on its website related to its services.

11. Availability

The Port of Cartagena Group will endeavor to keep its website available but does not guarantee that this will occur on a permanent and uninterrupted basis. Corrective and preventive maintenance may be performed that may affect website availability, and these may or may not be informed in advance. In any case, the Port of Cartagena Group is not responsible for potential impacts caused to USERS.

12. User profiles and passwords

The transactional content of the Port of Cartagena Group’s website can be accessed through the use of user profiles and passwords that have been assigned to the USERS after meeting the requirements listed in the corresponding procedures.

These user profiles and passwords are personal and non-transferable so that only the USER they have been assigned to can use them in the system. If the Port of Cartagena Group detects a breach of this restriction, it will proceed to inactivate the user profile involved without this causing any liability for the Port of Cartagena Group for the potential impact on the USER or the company he/she works for.

13. Additional means of security

The Port of Cartagena Group may implement additional security mechanisms to access its website so that access is more secure. These mechanisms may be implemented at any time and will be considered as a complement to the user profiles and passwords already mentioned.

14. Traceability and Logs

The USERS accept that the Log records and annotations that are recorded in the technological platform that supports the Port of Cartagena Group’s website are evidence and proof of the transactions done by the USER. Such information may include but is not limited to user profiles, transactions, IP addresses, dates and times of different events, specific transaction data.

15. Transaction liability

The USERS are responsible for the transactions made on the Port of Cartagena Group’s website. These entities will provide the necessary security tools to carry out these activities in accordance with their policies and procedures.

16. Service provision

The Port of Cartagena Group is responsible for the provision of the services on its website. However, at any time and without prior notice, the organizations may use third parties to provide all or part of the aforementioned services. Such third parties shall comply with the security policies specified by the Port of Cartagena Group in order to maintain a similar provision of services as they are currently provided by the Port of Cartagena Group.

17. Property

USERS acknowledge that the Port of Cartagena Group is the owner of the content on its website and that it is protected by legal regulations for the protection of copyrights, patents, registered trademarks, or other forms of property rights. USERS may not use in any way, in whole or in part, the content published without the express written permission of the Port of Cartagena Group.

 

PRIVACY POLICY

For more information, download our PERSONAL DATA PROCESSING POLICY and PERSONAL DATA PROCESSING AND PROTECTION POLICY MANUAL

Confidentiality and Data Protection Regulations

The Port of Cartagena Group is committed to adopting a policy of confidentiality and data protection in order to protect the privacy of personal information and other information that is obtained or could be obtained in the future on its website.

We reserve the right to modify the Confidentiality and Data Protection Regulations detailed below in order to adapt them to new legislative, jurisprudential, or technical requirements, or anything that will allow us to provide better and more timely services and information content. Therefore, we recommend you review these regulations periodically.

Protection of Personal Information

The Port of Cartagena Group does not require personal information other than public and employment information to use the services offered on its website. This information is not obtained through the website but through the mechanisms established in the procedures that regulate access to the website in its transactional content. This information is technologically protected and cannot be accessed from the website.

The USER is solely responsible for keeping his/her user profile and password confidential. To reduce risks, the Port of Cartagena Group recommends the user log out of his/her account and close his/her browser window when finished, especially if sharing a computer with someone. Under no circumstances should the user use a computer in a public place such as a library or an Internet café.

If a user forgets the password or needs to change it due to loss of confidentiality, the USER must contact his/her employer’s USER administrator to assign a new password according to the procedures established for this purpose.

Although the Port of Cartagena Group has a technological protection system that covers its servers to the Internet output, no Internet transmission can guarantee 100% security. The Port of Cartagena Group cannot guarantee that the information provided on its website or through its service is completely secure, so the USER must additionally take his/her own protection measures.

Confidentiality of Information

The Port of Cartagena Group will not share or disclose confidential information with third parties, except with the express authorization of those who subscribed, or when it has been required by a court or legal order, or to protect the Port of Cartagena Group’s intellectual property rights or other rights.

Acceptance of terms

This Privacy and Data Protection Statement is subject to the Port of Cartagena Group’s terms and conditions, which constitutes a legal agreement between the USER and the Port of Cartagena Group.

If the USER uses the services provided by the Port of Cartagena Group, it means that he/she has read, understood, and accepted the above terms. If the user does not agree with them, the user has the option not to provide any personal information that may be required, or not to use the service offered by the Port of Cartagena Group on their website.