Servicios de cruceros

Tarifas de servicio: 1.Muellaje EN

Código Descripción Tarifa USD
1050000 Per GRT (Gross Registered Tonnage) per day or fraction thereof. Tourist cruises 0,10

2. Operación Portuaria Terrestre Shore Excursion EN

Código Descripción Tarifa USD
344101 Capacidad de 20 a 32 pasajeros 36
344102 Capacidad de 33 a 40 pasajeros 42
344103 Capacidad de Más de 40 pasajeros 62
344300 Capacity of 4 to 9 passengers 3
344007 Con capacidad de más de 112 pasajeros - nuevo 422
344200 Capacidad de 10 a 19 10

3. Operación Portuaria Acuática Shore Excursion EN

Código Descripción Tarifa USD
344002 Con capacidad de 19 a 26 pasajeros 55
344003 Con capacidad de 27 a 40 pasajeros 84
344004 Con capacidad de 41 a 52 pasajeros 110
344005 Con capacidad de 53 a 80 pasajeros 169
344006 Con capacidad de 81 a 112 pasajeros 237
344001 Con capacidad de 1 a 18 pasajeros 38

4. Others

Código Descripción Tarifa USD
341010 Cruise Terminal Service Fee Transit 1,87
341020 Cruise Terminal Service Fee Homeport 3,87
314000 Drinking water supply, per ton 6,45
354000 Waste treatment per cubic meter 17

Nuestro puerto

Reconocimientos

Port Oasis

Port Oasis Ecopark

Access only for cruise passengers arriving or embarking at the Cartagena Cruise Terminal. Access to the public is restricted.

The Port Oasis, or Port Oasis Ecopark, is a 10,000 square meter garden with more than 700 animals of 74 different species. These animals are sent here by the environmental authorities for their recovery, protection, and conservation. In some cases, they return to their natural habitat after a rehabilitation process. In other cases, they find in the Oasis a home according to their survival needs.

When the Port of Cartagena Group adapted the Cartagena de Indias Cruise Terminal, it not only built the necessary infrastructure for passenger embarking and disembarking, but also took advantage of a forest located in its facilities to establish an open sanctuary. This became a natural oasis in the midst of the modern port infrastructure.

The initiative earned it the Maritime Award of the Americas under the Sustainable Tourism Destination Port category, awarded by the Organization of American States (OAS). This was in recognition of the organization's environmental practices in cruise ship operations.

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On our social media platforms

linkedin@portoasis_ecopark

facebookPort Oasis Ecopark

Contact us:

Write us and call us

emailportoasisecopark@gmail.com

telefono660-7781 Ext. 2688

Citizen attention and services

Citizen attention and services

Citizen attention and services

See the port's rates and services

Quality and efficiency in all its services, in addition to diverse possibilities to create added value. This is how the Port of Cartagena Group provides competitiveness to Colombian importers and exporters, and to all the actors in the international trade chain.

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Communications, forms, and processes

Find our latest community communications, updated forms, and procedures that must be followed for operations at our terminals.

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Frequently Asked Questions

Find answers to any general questions you may have

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Petitions, complaints, or claims (PQR)

If you did not find an answer to your concern on the Port of Cartagena Group website or you have questions/requests, complaints, or claims related to the provision of port services, please fill out the following form.

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Contact us

Please contact us via the phone numbers and e-mail addresses provided. For the Port of Cartagena Group, it is important to establish direct contact with each of our customers.

 

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Hours of operation

Monday to Friday from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 6:00 p.m.

Saturdays from 8:00 a.m. to 1:00 p.m.

Sundays and holidays from 8:00 a.m. to 12:00 p.m. via phone at 312 6231735

 

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150 años Hamburg Süd  EN

Submitted by usr_cms_devpc on

Con el objetivo de conmemorar su aniversario de operaciones número 150, la naviera Hamburg Süd celebró esta fecha junto a sus clientes más importantes con una espectacular cena en el muelle 9 de nuestra terminal de Sociedad Portuaria con un evento con un sello inigualable haciendo conmemoración a su lema “calidad con un toque personal”, a través de una experiencia germano-caribeña con momentos y detalles llenos de riqueza histórica y cultural.

 

About us

About the Group

The Port of Cartagena Group facilitates Colombian foreign trade and global connectivity, thus promoting the socio-economic development of Colombia and Latin America. It is a cutting-edge platform in the Caribbean that offers port and logistics services to cargo and cruise ships, with world-class productivity indicators. Innovation, sustainability, and a committed and highly trained human talent are fundamental pillars of its management in order to create added value and increase the competitiveness of Colombian foreign trade, shipping lines, and the logistics ecosystem in general.

Crónicas Portuarias de Don Rodo

Quiénes somos
Who we are

Empresas del grupo
Companies in the Group

Here is an overview of the companies that form part of the Port of Cartagena Group.

Bahía de Cartagena
The Bay of Cartagena

These are the characteristics that make the bay an ideal place for Colombian foreign trade and international maritime trade in general.

Get to know the statistics and indicators from the past years

Certifications

SPRC Quality Management System - ISO 9001

SPRC Quality Management System - ISO 9001

CO22/962984.01 See certification
CO22/962984.01

SPRC Sistema de Gestión Ambiental - ISO 14001

CO22/962985.01 See certification
Contecar Quality Management System - ISO 9001

Contecar Quality Management System - ISO 9001

CO22/962984.03 See certification
Contecar Environmental Management System - ISO 14001

Contecar Environmental Management System - ISO 14001

CO22/962985.03 See certification

Certifications

SPRC Quality Management System - ISO 9001

SPRC Quality Management System - ISO 9001

CO22/962984.01 See certification
CO22/962984.01

SPRC Sistema de Gestión Ambiental - ISO 14001

CO22/962985.01 See certification
Contecar Quality Management System - ISO 9001

Contecar Quality Management System - ISO 9001

CO22/962984.03 See certification
Contecar Environmental Management System - ISO 14001

Contecar Environmental Management System - ISO 14001

CO22/962985.03 See certification
Supervisor de Operaciones - SPRC

Operations Supervisor - SPRC

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Physical Security and Safety Assistant - Contecar

Physical Security and Safety Assistant - Contecar

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Operations Assistant - Contecar

Operations Assistant - Contecar

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Our vacancies. Work with us!

Shipping Lines

Líneas navieras, rutas y frecuencias

/lineas-navieras

There are more than 15 shipping lines that offer various services, routes, and frequencies with the Port of Cartagena Group. We guarantee connectivity with 840 ports in 150 countries. This makes us a strategic global connectivity point and a great facilitator of international trade.

These are some of the shipping lines that arrive at the organization's terminals.

Videos of interest

History

History

The milestones of the port

Legacy and transformation

Cartagena de Indias was born and grew as a port city. Since the beginning of colonial times, almost 500 years ago, the bay of Cartagena has been a strategic point for international trade. Over the past two decades, a series of profound changes have transformed the port into a state-of-the-art logistics platform.

 

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  • Three decades of progress
  • Título 2 que cambia
  • Título 3 que cambia
Img Operación Tempanos: nuevo récord de productividad.

Con un promedio de 223,57 movimientos de contenedores por hora, el Grupo Puerto de Cartagena en su terminal de Contecar, batió récord de productividad en la historia de la organización con la operación al buque Tempanos de la línea naviera Hapag Lloyd.

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Las terminales de Sociedad Portuaria de Cartagena y Contecar cerraron el 2017 con 122 arribos de estos mega buques, cuya frecuencia se incrementó con el paso de los meses, al ritmo en que las líneas navieras renuevan sus flotas para los servicios que circulan por la región. Mientras en 2016 el promedio de frecuencia mensual fue de 5 barcos, en 2017 se duplicó.

Img Número uno en América y quintos del mundo en eficiencia portuaria según el Banco Mundial y Standard & Poors

La tercera edición del Índice de Desempeño de los Puertos de Contenedores (CPPI), ubicó al Grupo Puerto de Cartagena como el primero mejor posicionado en América y el quinto en todo el mundo en su ranking entre los 348 puertos de contenedores evaluados. 

Img Bautizo del Montevido Express en Contecar

El primer bautizo de un barco portacontenedores de nueva generación en el país, el Montevideo Express. Este hecho simboliza el reconocimiento al valor estratégico del Grupo Puerto de Cartagena para la línea naviera Hapag Lloyd.

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Only ten days after the inauguration of the expanded Panama Canal, the Mediterranean Shipping Company’s Neopanamax MSC Brunella arrived at the Port of Cartagena Group and sailed from our docks to cross the new third set of locks in the neighboring country.

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For the fourth consecutive year, the Port of Cartagena Foundation held a concert as part of the International Music Festival, with 2,500 attendees. With the support of the Port of Cartagena Foundation, the Cartagena Youth Symphony Orchestra was created, made up of young people from Cartagena. It debuted with "Macondo," a cumbia piece composed for the occasion.

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The continent's leading container, shipping, and port event brings the main leaders of the global supply chain together in Cartagena. The Port of Cartagena Group is the most competitive and productive port in the Americas.

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The continent’s most important sailing ships were docked at the SPRC terminal during the 'Sail Cartagena de Indias.' In addition to 3,000 seafarers, the terminal received around 200,000 visitors, closing with an extraordinary concert by Carlos Vives with around 10,000 attendees.

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During the 'Think Big, Think Smart' Forum, the creation of "intelligent territories" was proposed as a collective alternative to promote national development and achieve progress in Colombians’ quality of life. This is a space for reflection and dialogue among leaders from diverse contexts..

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During the International Music Festival held in January, about 1,200 people attend the concert offered by the Port of Cartagena Foundation at the Cartagena Regional Port Society’s dock with the Gloria Barque, the bay, and the city lights in the background.

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The FCCA’s 20th annual meeting is being held for the first time in Cartagena. Nearly 1,000 executives from the global cruise industry visit Cartagena and its port, where they learn about the cultural and gastronomic attractions that the city offers as a tourist destination.

Img Desarrollo de la Escuela de Alto Rendimiento

Logistics and port training center, the only one of its kind in Latin America, with a state-of-the-art crane simulator that was designed and developed in Sweden.

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En dos décadas, el Grupo Puerto de Cartagena multiplicó 21 veces el volumen de carga, aumentó su capacidad de almacenamiento, incrementó su productividad operativa, impulsó la sistematización y la agilidad de los trámites y estableció un férreo esquema de seguridad.

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Por su infraestructura, seguridad, ubicación estratégica, y por el papel central que juega dentro del comercio exterior del país, la Asociación Nacional de Empresarios de Colombia, ANDI, escogió al Grupo Puerto de Cartagena para lanzar el Tratado de Libre Comercio entre Colombia y Estados Unidos.

Acknowledgements

Over the last two decades, the Port of Cartagena Group has been recognized for its progress and efficiency in various areas. These are some of the distinctions.

Ranking icon Port services

  • Best Container Terminal in the Caribbean in 2005, 2006, 2007, 2009, 2010, 2011, 2015, 2016, 2018, and 2019. Award granted to the Cartagena Regional Port Society (SPRC) by the Caribbean Shipping Association.
  • Most Trusted Port in the Caribbean in 2013 according to the Caribbean Shipping Association.
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Ranking icon Infrastructure development and environmental management

  • Project to Revamp the Cartagena Regional Port Society’s Dock," Colombian Engineering Society 2017. A project done by the Port of Cartagena Group and the company CH Pereira y CIA S.A.S., designed by the firm Moffat & Nichol and supervised by the firm Gómez & Cajiao.
  • Germán Ignacio Gómez Pinilla National Environmental Award for the project "Expansion of the Channel to Access the Bay of Cartagena," Colombian Society of Engineers. Awarded in June 2016.
  • First Maritime Award in the Americas, in the Sustainable Tourism Destination Port category. Received by the Cruise Terminal from the Inter-American Committee on Ports (CIP), the Organization of American States (OAS), and the North American Marine Environmental Protection Association (NAMEPA) in 2014.
  • Good port of embarkation infrastructure development. Recognition of the Cruise Terminal by Royal Caribbean and Cruise Insight magazine at Cruise Shipping Miami 2013.
  • Calvin Hust Award from the American Association of Ports and Harbors (AAPA) in the environmental improvement category. Awarded to SPRC in 2000.
  • Contecar, finalist in the Inter-American Development Bank's 360° Infrastructure Awards.
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Ranking icon Commercial Processes

  • National Export Award granted by ANALDEX to SPRC in the export cooperation category in 2000 and 2002.
  • Gold Mercury Award to SPRC for operating one of the best specialized ports in the world. Recognition granted by Fenalco in 2008.
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Ranking icon Labor management

  • Colombian Safety Council Award: Three Emerald Cross Merit Medals for Contecar, and three for the Cartagena Regional Port Society for its Occupational Health and Safety management.
  • Suratep Excellence Award, in the category for Best Occupational Health Management, for SPRC and Contecar.
  • Contecar and SPRC were included among the best companies to work for in Colombia and Latin America. The Great Place to Work® Institute listed Contecar in 2012, 2013, 2014, 2015, 2016, 2016, 2017, 2018, 2019, 2020, 2021, and 2022. The Cartagena Regional Port Society was on the list of the best companies in 2013, 2015, 2017, 2017, 2018, 2019, 2020, 2021, and 2022.
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Ranking icon Acknowledgements from our customers

  • Contecar's exclusive vehicle terminal, or Ro-Ro Cargo Terminal, received recognition from the shipping line MOL, stating that zero damages were reported in all different Ro-Ro cargo operations in 2017.
  • Bavaria's operational services area in the Innovation and Development category granted recognition to the Cartagena Regional Port Society at the 8th and 10th Suppliers Convention in 2012 and 2014, respectively, for the implementation of improvements to optimize terminal operations.
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Competent people - Competitive advantage

Competent people.

The Port of Cartagena Group firmly believes in Colombian talent and dedicate time and effort to building the best team possible. This is why we can say, without a doubt, that our people are the main component of the company's success.

As part of a strategic selection process, the port looks for the best talent: highly-skilled, socially-conscious people with clearly defined life objectives, the ability to learn, leadership skills, and the ability to see opportunities to grow and create added value for the organization at all times. Most importantly, the port is looking for happy, highly motivated people with dreams that drive them towards constant growth.

Under the philosophy of learning from everything and everyone, and transmitting knowledge to others and transforming it for the benefit of the organization, the selection of each employee is based on the model of a well-rounded human being, which takes the person and his/her knowledge, skills, and competencies into account.

 

Una vez hacen parte de la organización, se diseña un plan de desarrollo dentro de la compañía bajo el modelo TOP, que tiene como objetivo alinear la estrategia de la empresa con el desempeño y contribución de las personas con el fin de impactar positivamente los resultados del negocio y agregar valor a la carrera de todos los colaboradores.

El modelo TOP permite encontrar la sinergia entre el Talento por lo que hace cada uno de los colaboradores, los Objetivos de la organización y la Pasión, lo que genera beneficios para el individuo, el área donde trabaja y para toda la organización.

De esta forma, las personas reflejan bienestar que se hará evidente en su calidad de vida, la de su familia al mismo tiempo que logran un importante crecimiento profesional y personal.

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Connectivity

Connectivity

Strategically located on the shores of the Greater Caribbean—one of the most important 'highways' of international maritime trade—and only 265 nautical miles from the Panama Canal, the Port of Cartagena Group is a strategic connection point in the region and the continent.

It currently serves 25 shipping lines and is connected to 840 ports in 150 countries around the world. This high number of direct lines translates into enormous competitive advantages for Colombian importers and exporters, as well as for international companies using the port for transshipments. Its strategic development in the international maritime trade environment has made the Port of Cartagena Group the port par excellence of the Colombian-American trade.

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Contact Lines

Cartagena de Indias

Sociedad Portuaria Regional de Cartagena (SPRC)

  • 605 660 7781

Terminal de Contenedores de Cartagena S.A. (Contecar)

  • 605 657 1750
  • Fax: 605 667 2995

Customer service and judicial notifications

  • atencionalcliente@sprc.com.co
  • 605 650 2251

Transparent contact

Transparent contact line

  • Report improper acts of officials or contractors
  • 605 660 7781 - 605 657 1750
  • Link to report

Attention offices

  • Sociedad Portuaria Regional de Cartagena (SPRC) - Manga Maritime Terminal
  • Terminal de Contenedores de Cartagena S.A. (Contecar) - Mamonal KM. 1

Hours of operation

  • Monday to Friday from 8:00 to 18:00 continuous day 18:00 - 22:00 additional day (only attended by cell phone 312 623 1735)
  • Saturdays from 8:00 to 13:00 continuous shift 13:00 - 16:00 additional shift (only attended by cell phone 312 623 1735)
  • Sundays and holidays 8:00 to 12:00 via cell phone 312-6231735

Sales Team

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