Import

Steps for the import process.

1. Register in the database of clients, cargo owners, and intermediary companies. See Circular 5968  and its Appendix.
2. Identify the cargo’s service number on the Port of Cartagena Group’s website. Port inquiries..
3. Request cargo receipt in the MUISCA system using the SPRC Online system..
4. Once the cargo inventory has been transferred to the SYGA system, the Customs Agency generates the import declaration using the same system.
5. Follow up using the different systems (SPRC Online, MUISCA, SYGA) to continue the cargo nationalization process.
6. Check on the SPRC Online si las diferentes autoridades nacionales (DIAN, antinarcóticos y sanitarias) platform if the different national authorities (DIAN, antinarcotics, and health) have placed a hold on it for any reason.
7. If any authority requests inspection or cargo recognition, mobilization must be requested. If you have any questions, please click here..
8. Obtain clearance from the authorities for the withdrawal of the cargo.
9. Pay the terminal for any cargo services rendered. Fees and payment processes in Customer Service..

Submit documents for withdrawal, presenting the DR-FMT304 form. Attach import declaration, released BL Master, and declared BL at the service window.

Download withdrawal authorization through SPRC Online.